For all the promise of technology making our lives easier and threats of machines taking away our jobs, machines aren’t perfect at performing either function. One thing people are good at that machines… aren’t good at… is knowing what to do when something goes wrong.
Whatever the application, whether a function is performed by a machine or a human, something will go wrong. Period. Full Stop.
The next question is who/what will be there to pick up the pieces in a way acceptable to all parties involved. To my knowledge, nobody’s even tried to automate that one yet.
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